3PL & fulfillment partner · since 2001

An Enterprise 3PL.
Built for Growing Brands

Fast. Accurate. Cost-effective. This is what fulfillment should look like.

Trusted by 100+ Smart, Innovative Brands

99.9%
Order Accuracy
98%
Same Day Shipping
100+
Brands Supported
99.9%
Inventory Accuracy

How We’re a Great Fit

Services

Fulfillment, warehousing, kitting, returns, and more. You're ready for quality solutions under one roof.

Omnichannel

You need a partner that excels across DTC, retail, and dropship.

Technology

You want enterprise, purpose-built tech and data insights that help your company grow.

Locations

You want to slash costs and transit times by leveraging multiple shipping nodes.

See Us in Action!
Precision, Innovation, Execution

You outgrew the startup plan. Your current 3PL didn't grow with you. Errors are creeping up, your ops team is burning cycles on exceptions, and nobody on the other side seems to know your brand.

Real-time data

a2b Engage consolidates data from our WMS, OMS, and TMS into one BI-powered portal. You own the insight.

Reporting

Stop waiting for your 3PL to tell you what happened. a2b Engage gives you the reports you need when you need them.

Visibility

See every order, every inventory movement, every shipment as it happens. No chasing, no guessing.

your Hands-on fulfillment partner

A Team That Treats Your Brand Like Their Own

A named account manager who knows your SKU mix. Customer care reps who talk like humans. An operations lead who picks up the phone when something needs a decision.

Named account team

Real people, named on your account day one. Direct phone, direct email, direct escalation.

Proactive communication

You hear about issues before your customers do. Daily standups with your account manager during onboarding, weekly thereafter.

Nichole

Expand with our customer care

Your brand's support isn't outsourced twice. 
a2b's customer care team acts as a direct extension of yours, trained on your voice and policies.

Precision You Can See

Four things a2b Engage gives your ops team that your spreadsheet doesn't. Real-time visibility, predictive forecasting, demand intelligence, and returns clarity — in the tools you already use.

01 · LIve Visibility

No more 9:00pm emails to your 3PL.

Every order, every shipment, every back-order — visible the moment it changes. If it's happening on the warehouse floor, it's in a2b Engage.

See live ops

02 · Predictive Forecasting

No more “we just sold out.”

SKU-level forecasts with days-of-cover alerts at 7, 14, and 21 days. Reorder when there's still runway — not when there isn't.

See forecasting

03 · Demand & Channel Intel

No more guessing which channel is pulling weight.

Order trends by channel, customer, and SKU. See where growth is coming from before quarter-close, not after.

See channel reports

04 · Returns Intelligence

No more returns blind spot.

See which SKUs come back, what condition, and what it's costing you. Returns become a margin lever instead of a mystery.

See returns
Built to scale with your next chapter.

Three Ways a2b Grows With You.

a2b's multi-site footprint, omnichannel integrations, and value-added services flex with your brand. So growth stops being an operational question.

95% of US households in 1–2 days

Four strategic US facilities (Atlanta, Wilkes-Barre, Salt Lake City, Graniteville). Redundancy built in.

One inventory pool for every channel

Shopify, Amazon (FBM / SFP / FBA), BigCommerce, retail EDI, B2B.

Branded unboxing experiences at scale

Kitting, custom pack-out and personalization sets your brand apart

1-Day Shipping
1-2 Day Shipping
3-Day Shipping

Onboarding in Four Steps, Not Four Months

Most brands go live in 2-4 weeks. Here's how we get there.

Step 1

Information sharing

You will provide us with product data and answer several questions about your preferences and business rules.
Step 2

System set up and integrations

We will build out the system from the data and information that you provided and connect to your data sources. Most common shopping platforms are pre-integrated!
Step 3

Inventory receipt and putaway

Once the system is set up, we can receive your inventory. During the initial receipt we also capture the weights and dimensions of each item.
Step 4

Training and introductions

We will familiarize you and your team with our system, introduce you to your Client Success Manager, and prepare for go-live! Once live, your account will be in our Hyper-Care program for 30 days.

Deep Expertise Across the Categories That Demand It

We've built real operational depth in the industries where fulfillment mistakes cost the most: apparel, health and beauty, vitamins and supplements, and sporting goods. If your brand holds its products to a high standard, chances are we're a good fit regardless of category.

Supplements
& vitamins

FDA registered facilities, GMP compliance, Lot/Expiry tracking, FEFO inventory management.

Health

& beauty

FDA registered facilities, GMP compliance, Lot/Expiry tracking, FEFO inventory management.

Subscription

boxes

Meticulous, SOP-based packout, high volume DTC flows.

all industries

BE IN THE KNOW

Five Things To Check Before You Sign

Before you sign a 3PL contract, here's what should already be non-negotiable. The full 68-point checklist is in our 3PL Evaluation Kit.

The a2b Fulfillment difference

Client Success Manager assigned to you.
Real-time data. Visibility into orders, inventory, returns and more.
99.9% order accuracy. Multiple QC points.
Mostly full-time employee model.
25+ years in business.

Common 3PL limitations

Most 3PLs assign a generic account manager.
Most 3PLs send a monthly report.
Most 3PLs won't commit to an accuracy SLA.
Most 3PLs depend heavily on temporary staffing.
Most 3PLs you're evaluating are under five years old.
3PL Evaluation Kit

Expert Comparison Toolkit

  • The Fulfillment Partner Checklist: 8-category checklist, with a2b's answers filled in next to an "Others" column for comparison
  • Ultimate Guide to Choosing the Right Fulfillment Partner eBook (4th edition)
  • KPI benchmarks and SLA questions to ask any provider
  • 3PL vs. 4PL breakdown

Brands That Have Grown With Us

Before you sign a 3PL contract, here's what should already be non-negotiable. 
The full 14-point checklist is in our 3PL Evaluation Kit.
a2b helps us maintain our Seller Fulfilled Prime badge by consistently shipping same day. So glad we found them.
Apparel fulfillment is complex with so many SKUs, but a2b handles it with ease. We’ve never had such high accuracy rates.
We’ve lowered our shipping costs by 20% since switching to a2b. The rates are very favorable and the locations are perfect.

Easy 3PL Integrations

We're plugged-in with popular platforms.

Get in Touch

Frequently Asked Questions

How long has a2b Fulfillment been in business?

a2b opened in 2001 and has spent 25+ years fulfilling brand promises for ecommerce, retail, and Amazon sellers. Over that time, we've been named a Multichannel Merchant Top 3PL several years running and worked with hundreds of brands.

Where are a2b's fulfillment centers, and how fast can you reach my customers?

We have four fulfillment centers, including: Atlanta, GA; Wilkes-Barre, PA; Salt Lake City, UT; and Graniteville, SC. Together they have nearly 1 million square feet of space. This network lets us reach 95% of U.S. consumers in just 1 or 2 days with ground service.

Does a2b work with small or startup brands?

Yes. a2b works with companies of all sizes, from startups to established brands. We look for long-term partnerships where we can add real value as your business grows.

How long does it take to get set up with a2b?

Onboarding usually takes 2 to 4 weeks, depending on the scope of your project. Setup includes implementation calls, project planning, integrating your sales channels, and receiving your first inventory.

How does a2b price its fulfillment services?

We don't publish a rate card because every client's needs are different. We build a custom proposal based on your SKU count, weekly order volume, units per order, average order weight, storage requirements, and the services you need. Most brands get their pricing within one or two days of sharing their details. We make it easy and painless.

Can a2b handle both DTC and retail (B2B) fulfillment?

Yes. Our business is split evenly between direct-to-consumer and retail distribution. We offer EDI connections with every major retailer, follow each retailer's routing guide, send ASNs, and photograph orders as they're prepared to help defend against chargebacks.

What makes a2b's warehouse technology different?

We've curated best-in-class technologies in the industry and connected these into one of the most feature-rich and flexible platforms. Here, you get unrivaled power from a fulfillment partner with the technical capabilities to scale with your business. At the core is an enterprise-level, tier one Warehouse Management System (WMS). Downstream, we utilize voice picking, goods-to-person robotics that cut picker foot travel by 90%, an automated process for packing, weight/dimension capture, carrier rate shopping, and sortation by carrier. Check out our Technology section to learn more.

Can I see my inventory and orders in real time?

Yes. We expose data in real-time online, including inventory, orders, shipment tracking, receipts and returns, forecasting, trends, billing, and more. You can also set up email alerts, so you hear about issues right away.

How does a2b handle returns?

a2b processes tens of thousands of returns every week. We offer custom prepaid return label programs, full inspection with disposition and reason code reporting, and fast refund and exchange processing. Our Customer Care team also works to save the sale before a return happens, if using our contact center services.

Does a2b offer customer service for my brand?

Yes. a2b offers 100% U.S.-based customer care by phone, email, and web chat. Our agents work inside our fulfillment centers, so they know your products well and can coordinate directly with the warehouse team. Every client also gets a dedicated support team for day-to-day questions and special requests.