Home Goods Fulfillment that Delivers

Secrets to Successful Home Goods Order Fulfillment

Housewares & Home Goods

Mastering the Art of Home Goods Order Fulfillment

Order fulfillment is a crucial aspect of any business, and this is especially true for companies that sell home goods and housewares. With the rise of e-commerce, customers expect fast and efficient delivery of their purchases.

Home goods order fulfillment for customer satisfaction.

Candle and home goods on a table. Order fulfillment for home goods.

Housewares & Home Goods

Why Order Fulfillment Matters for Home Goods and Housewares

a2b Fulfillment is an expert in home goods fulfillment. With over 20 years of experience, we have processed millions of packages! The home goods and housewares industry is unique, and in recent years, has experienced high demand. With over $321.40 billion in sales in 2022, the housewares vertical is expected to grow significantly over the next decade.

With such explosive growth, it’s no surprise that the order fulfillment process needs to be flexible, automated, and customized to your products.

Fragile Items

Many home goods and housewares are fragile and require careful handling during the fulfillment process. This includes items such as glassware, ceramics, and electronics. If these items are not packaged and shipped properly, they can arrive damaged, leading to customer dissatisfaction and potential returns.

a2b Fulfillment is equipped to handle your fragile, bulky, or heavy houseware products. You can rest assured that your goods are stored properly, picked, and packed gently.

Customer Expectations

In today's fast-paced world, customers expect their purchases to be delivered quickly, efficiently, and with care. This is especially true for home goods and housewares, as these items are often needed for daily use. If a customer orders a new set of dishes or a vacuum cleaner, they want to receive it as soon as possible. Failure to meet these expectations can result in negative reviews and a loss of customers.

Inventory Management

Home goods and housewares companies often have a wide range of products, each with different sizes, shapes, and weights. This can make inventory management and order fulfillment more complex. Without proper systems in place, it can be challenging to keep track of inventory levels and ensure that the right products are shipped to the right customers.

a2b Fulfillment has a robust warehouse management system (WMS) capable of handling your inventory and allowing you to scale your business.

Partner with a Fulfillment Company

Outsourcing order fulfillment to a third-party logistics (3PL) company can be a game-changer for home goods and housewares companies. These companies specialize in order fulfillment and have the resources and expertise to handle the unique challenges of this industry.

By partnering with a 3PL like a2b, home goods and housewares companies can benefit from faster and more efficient delivery, reduced shipping costs, and improved inventory management. This allows businesses to focus on other aspects of their operations, such as product development and marketing.

Housewares & Home Goods

Why Choose a2b Fulfillment?

Technology

Over the last couple of decades, a2b Fulfillment has invested in technology. Our WMS helps streamline the fulfillment process by automating tasks such as inventory management, order processing, and shipping. Robotics and mechanization are also at play, saving time and reducing the risk of human error.

Additionally, our WMS provides real-time updates on the status of orders and their tracking once shipped. This can improve customer satisfaction and reduce the number of inquiries about order status.

Optimize Packaging

The highest cost to order fulfillment is packaging and shipping. In fact, shipping costs can be up to 15% of the total order value. Since many home goods and housewares are fragile and require careful packaging to prevent damage during shipping, keeping shipping costs down is vital to your bottom line.

At a2b Fulfillment, our warehouse technology ensures that the right packaging is used. This is called Cartonization, whereby the system calculates the optimal packaging needed to efficiently package the order and no more. Optimal package sizing results in lower packaging and shipping costs.

Quality Control

Quality control is crucial for home goods and housewares companies, as damaged or defective products can result in returns and negative reviews. a2b has implemented quality control processes throughout the fulfillment process to help catch any issues before products are shipped to customers.

This includes inspecting products before they are packaged, conducting random quality checks on outgoing orders, and having a system in place for handling returns and exchanges.