Order Fulfillment Services

Advanced Toolset

• Purpose-built fulfillment centers across the US.
• 1-2 Day ground shipping to 95% of US households.
• Robotics and automation.

Order Processing, Picking, and Packing

• Swift and accurate order processing.
• Precision in picking.
• Expert packing with stringent quality control.

Fast and Cost-Effective Shipping

• Strategic locations for efficient shipping.
• Negotiated shipping rates.
• Diverse carrier options.

Technology Integration

• Feature-rich order and warehouse management systems.
• Seamless integration with popular e-commerce platforms and marketplaces.
• Customizable reporting and analytics using business intelligence.

Strategic Locations

• Sitting just 2 miles off Interstate 20 between Atlanta and Augusta, our Greensboro, GA fulfillment center is a prime location for order processing to the east / southeast US.
• Sitting just 1.5 miles off Interstate 20, our Graniteville, SC fulfillment center is a prime location for warehousing and order processing to the east / southeastern US.
• Located adjacent to Wilkes-Barre, PA, our Hanover Township state-of-the-art fulfillment center is a prime location for order processing to the east/northeast, US.
• Located 40 miles north of Salt Lake City, UT, our Ogden, UT fulfillment center is a prime location for order processing to the western US.

• Reliability: Trusted by leading brands for seamless order fulfillment.
• Efficiency: Advanced technology and strategic locations for faster service.
• Scalability: Tailored solutions for businesses of all sizes.
• Cost-Effective: Competitive rates and efficient shipping options.
• Partnership Focused: Let’s collaborate and achieve success together.

Order fulfillment is a complicated process. Your customers expect their orders to arrive quickly with low – or free – shipping costs. A company risks poor customer satisfaction and brand reputation when it partners with subpar 3PLs.

a2b has over 20 years of experience, and we have learned a lot over those years. We focus on using advanced warehouse management systems, automation, technology, and services to ensure customer satisfaction.

Order Fulfillment Process

• Order Placement - Your orders enter our system via integration.
• Warehouse Selection - Our system automatically selects the optimal warehouse to fulfill from.
• Inventory Management - The system allocates inventory and updates reporting in real-time.
• Order Processing - Automation, robotics, and voice technology swiftly process orders, ensuring prompt fulfillment.
• Packing - Items undergo meticulous packing into right-sized packaging minimizing cost and waste and optimizing sustainability.
• Quality Control - Rigorous quality control checks at key points in the process.
• Shipping - Real-time rate shopping driven by business rules results in the optimal carrier selection, every time.
• Returns - Streamlined returns management, including discounted returns shipping, product inspection and repackaging, and quick return to stock.  

Order fulfillment starts well before your customer places an order. The process starts with onboarding and client setup.

To ensure seamless order fulfillment, a2b starts with a comprehensive client onboarding process. We have a discovery session meeting to determine which facilities will be utilized. The next step is to gather the required information for the WMS system. This includes integrating with shopping carts, labeling inventory, and receiving SKU details and quantities. 

Once we receive and store the inventory, and complete the shopping cart integration, a2b is ready to accept orders. Upon order receipt, our system determines the optimal warehouse to fulfill from by calculating the proximity to the customer and inventory availability. The next step is the release for picking on the floor, which will be facilitated by robotics, voice picking and RF. After picking, the order conveys to packing stations where items are confirmed for accuracy. Shipping is automated, including the capture of weights and dimensions, followed by rate shopping across multiple carriers and label print and apply. 

Additional Order Fulfillment Services

Clients often need additional fulfillment services such as kitting, assembly, bundling, product refurbishment, and returns management. At a2b, we excel in these additional fulfillment services!

• Kitting and assembly
• Retail preparation
• Product refurbishment
• Reverse Logistics (Returns Management)
• Promotional Materials and Inserts
• Point of Sale Build and Load